Gaming at super805 is meant to be enjoyable entertainment — nothing more. We provide the tools, information, and support to help every player on our platform keep it that way.
At super805, responsible gambling is not a compliance box to tick on a legal checklist. It is a genuine operating principle that shapes how we build features, how we train our support team, and how we respond when a player needs help. We serve Malaysian players across Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, and Shah Alam, and every single one of them deserves a platform that looks out for them.
The vast majority of players who bet on super805 — whether following the EPL, placing accumulators on Liga Super Malaysia fixtures, or enjoying a live dealer session — do so without any issue. Gambling is entertainment. Like any entertainment, it works best when it happens within boundaries that you set and control.
For a small number of players, gambling can become less enjoyable and more compulsive. When that starts to happen, the earlier it is recognised and addressed, the better the outcome. This page is here to help with exactly that — from practical tools in your account to information about independent support organisations that exist for precisely this purpose.
Every super805 account comes equipped with a full suite of responsible gambling controls. You can activate, adjust, or tighten any of these settings at any time — no application required for stricter limits.
Set a maximum daily, weekly, or monthly deposit amount in MYR. Once your limit is reached, additional deposits are blocked automatically until the period resets. You can lower your limit instantly; increases require a 24-hour cooling period before taking effect.
Cap the amount you can lose over a given period — daily, weekly, or monthly. Once your net loss reaches your chosen threshold, betting and game play is paused for the remainder of that period. A practical guardrail that keeps sessions within budget.
Choose a session duration limit — 30 minutes, 1 hour, 2 hours, or a custom interval. An on-screen notification will appear when your chosen time is reached. A simple but effective way to stay aware of how long you have been playing.
Need a short break without committing to a full exclusion? Cooling-off periods are available from 24 hours up to six weeks. During this time, your account is suspended for betting and deposits, but you can still check your balance and request withdrawals of existing funds.
Self-exclusion is the most comprehensive tool available. You can request a minimum exclusion of 6 months, or choose a longer period of up to 5 years. During an active exclusion, your account is fully suspended and we will make reasonable efforts to prevent you from re-registering.
Periodic pop-up notifications give you a clear summary of how long you have been playing and your net session position. Reality checks can be set from every 15 minutes to every 2 hours and provide an honest picture of your activity, exactly when you need it.
Self-exclusion is processed within 24 hours of your request being received. Here is exactly what to do. If at any point you need assistance, our support team is available around the clock via live chat.
Access your super805 account from any device. Self-exclusion can be initiated via the Responsible Gambling section in your account settings.
Under your Account menu, select "Responsible Gambling". You will see all available tools, including the self-exclusion option, clearly listed.
Choose your preferred period: 6 months, 1 year, 2 years, or 5 years. You can also contact support to request a permanent exclusion with no defined end date.
Confirm your identity and accept the self-exclusion terms. Your request will be actioned within 24 hours and you will receive email confirmation once the exclusion is active.
You may still request withdrawal of any available real-money balance during the exclusion processing period. Bonus balances are forfeited. Contact support if you need assistance with this step.
Problem gambling rarely looks dramatic from the inside. It often starts subtly — small changes in behaviour that individually seem manageable but together point to something that needs attention. These signs are worth knowing.
The following questions are adapted from widely used responsible gambling screening frameworks. There are no right or wrong answers — this is for your own reflection only. If you answer "yes" to several of these, consider using the tools available on your account or reaching out for independent support.
Have you ever spent more money gambling than you initially intended, telling yourself it would be "just a bit more"?
Have you gambled to recover money that you previously lost, and found yourself deeper in the hole as a result?
Has gambling ever caused you to miss work, family events, or other responsibilities that matter to you?
Have you borrowed money, sold possessions, or used bill money to fund gambling?
Have you ever felt the need to hide how much you gamble from people who are close to you?
Do you feel restless, irritable, or on edge when you go for a period of time without gambling?
Have you tried to cut down or stop gambling and found it harder than you expected?
Do you gamble as a primary way of dealing with stress, boredom, loneliness, or emotional difficulty?
The following organisations offer confidential, professional support for people experiencing gambling-related difficulties. All contacts below are text-only references — these are independent organisations operating outside of super805.
Malaysia's national social welfare helpline operated by the Ministry of Women, Family and Community Development. Provides counselling and referral services for individuals experiencing personal, financial, and behavioural difficulties including problem gambling. Free to call, available daily.
A leading international organisation providing support, information, and counselling for people affected by problem gambling. GamCare offers online resources, self-help tools, and trained counsellor access. Their resources are available to Malaysian users and are written in accessible English.
A peer-support fellowship for individuals who wish to stop gambling. Meetings are held in Kuala Lumpur and other Malaysian cities. The 12-step program has helped individuals recover from compulsive gambling worldwide. Membership is free and anonymous.
Government hospital psychiatric departments across Malaysia — including facilities in Kuala Lumpur, Penang, Johor Bahru, and Shah Alam — offer professional assessment and treatment for behavioural addictions including problem gambling. Referrals can be obtained through your general practitioner.
super805 enforces a strict minimum age of 21 years for all players on the platform. This is not a soft requirement — age verification is a mandatory step that every user must complete before withdrawal privileges are granted, and we take all reasonable measures to identify and close accounts where underage access is suspected.
Our KYC process requires submission of a valid government-issued identification document — typically a Malaysian MyKad or passport — showing your full name and date of birth. No withdrawal will be processed until this step is completed and verified.
If you are a parent or guardian and are concerned that a minor may have accessed super805, please contact our support team immediately. We will investigate promptly, close any underage account, and return any deposited funds that can be identified as belonging to a minor.
The players who enjoy super805 most consistently are those who treat it as exactly what it is — entertainment with an element of chance, funded from money set aside for leisure. These habits make a real difference.
Decide how much you are comfortable spending before opening the app. Treat it like a night out budget — when it is gone, the session is over. Use super805's deposit limit tool to enforce this automatically.
Chasing losses — increasing bet sizes or playing longer to recover what you have lost — is the single most reliable path to a bad experience. The next session is a fresh start, not a recovery mission.
It is easy to lose track of time during a live dealer session or an in-play EPL accumulator. Set a session time reminder in your account settings. A prompt to check the time costs nothing and can reframe a session that has run too long.
Gambling under the influence of alcohol or when you are emotionally distressed leads to poor decision-making and inflated wager sizes. Play when you are relaxed and in a clear state of mind.
Only ever gamble with money you have set aside for entertainment — never with rent, household bills, savings, or borrowed funds. MYR spent on gambling should be money you would not miss if it were gone.
Gambling is one activity among many — not a lifestyle. Make sure it shares your leisure time with other interests: sports, time with friends and family, travel, food, music. A well-balanced life is the best protection against over-reliance on any single activity.
The tools are in your account and the support team is always available. Whether you want to set a deposit limit right now or just have a question, we are here — no pressure, no judgment.
super805 is strictly for players aged 21 and above. If you need help, contact [email protected] or Talian Kasih at 15999.